Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exuben (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://exuben.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alright, so here's the lowdown on this awesome seat. I've gotta tell you, it's a real game for my four-legged friend and me! You know how dogs can get allsy in moving vehicles? Well, not with this boy. My pup settles right into comfort city as soon as we hit the road. Now let's talk about security - oh man, it’s like Fort Knox for your fur baby! The fastening system is just out of this world. It’s super easy to use and holds up strong even when my dog gets a case of theies mid-journey. No worries about safety mishaps or anything like that – this seat has got it locked down tight! But don't think that because it's sturdy means its complicated to install - far from it! The ease-of-use factor really shines through here too. It takes no time at all to strap in place and then bam! We're good to go. And did I mention how comfortable this thing is? Seriously, my pooch loves chilling in there during our trips together which makes driving way more relaxed for both of us. In essence (not gonna say 'in conclusion' cause who likes formalities?), if you’re looking for something that’ll make your furry friend feel safe while also keeping them comfy during car rides, look no further than this little gem right here! This seat ticks all those boxes without breaking a sweat or your bank account either.
This spacious car seat/bed for dogs is an absolute game-changer! It's the perfect size for my larger dog, providing ample room for him to stretch out and get comfortable. The high-quality materials and thoughtful design make it a top-notch choice. The adjustable straps keep him secure, and the plush cushioning ensures a cozy ride. It's made our adventures so much more enjoyable, and I can't recommend it enough!
The eco-leather dog car seat has been a fantastic addition to our family trips. The secure fastening system is incredibly reliable, and I love the fact that it's so easy to install. It fits perfectly in both front and back seats, adding for us as we travel. Plus, it’s water-resistant which saves us from any potential messes!
My little fur baby absolutely adores this booster seat! It provides her with the perfect of support during long rides. Moreover, its non-slip bottom ensures she stays safe throughout the journey. The headrest strap and two seat back straps are strong enough to keep everything in place.
nice
The water-resistant design is a lifes! No more worrying about accidents on long trips.
I am genuinely impressed by how well-crafted this dog car seat is! Made from eco-leather, it not only looks stylish but also serves as a durable and comfortable space for my pet on-the-go. Its water-resistant design gives me peace of mind even if my pup gets nervous on longer drives.
I've tried many seats before, but this one's the best. The eco-leather feels luxurious and my pup seems to love it!
I'm so glad I found this travel bed for my dog. It's incredibly versatile and convenient. I can use it as a car seat, a cozy bed at home, or even bring it along for picnics and outdoor adventures. It's lightweight and easy to carry, making it a breeze to transport. My pup loves it so much that he refuses to sleep anywhere else now. It's definitely one of the best investments I've made for his comfort and safety.
This product has changed our road trip experience completely! My medium-sized pooch can now enjoy rides comfortably while being securely strapped in his cozy spot thanks to the one headrest strap and two-seat back straps included.
Installation was a breeze, took me less than 2 minutes. Highly recommend for small dogs.
No more worrying about safety when driving with your pets! This booster seat offers secure fastening features including a non-slip bottom that firmly holds its position no matter how much your furry friend moves around. Plus, installation takes less than 2 minutes - super convenient!
As a dog owner, I've always struggled with keeping my pet safe during car rides. This eco-leather booster seat has been a game-changer! It's incredibly easy to install and fasten securely in place. The water-resistant design provides peace of mind, even on long drives. My little furry friend now enjoys the ride as much as I do!
worthwhile
This booster seat has made car rides with our fur baby so much easier and safer
This product is simply amazing! It fits perfectly in both front and back seats of our vehicle, providing a cozy spot for our medium-sized pooch during road trips. Its non-slip bottom ensures it stays put no matter how much he moves around - definitely worth every penny.
so impressed by the quality of this product...the non-slip bottom is such a great feature 👏
I couldn't have asked for a better solution for traveling with my fur baby. The quality of this eco-leather dog car seat is top-notch – sturdy yet comfortable enough for her to enjoy the journey without any discomfort or fear.
ok
I'm amazed at how sturdy this seat is - even after weeks of use, it's still holding up well!
We recently bought this booster seat and are thoroughly impressed by its features! Installation was quick and hassle-free while the secure fastening system gives us confidence that our four-legged friend will remain safe throughout the drive.
We got these things for the car because our new puppy gets sick during car rides. We were so excited to put them together as soon as we got them. And guess what? The puppies absolutely love them! They played in them, wrestled in them, and even sat in them all night. We haven't tried them in the car yet, but it looks like they'll have no problem with them once we do. Putting them together was super easy, and we really appreciate that they're fully washable. Hopefully, they'll help with our puppy's car sickness. Fingers crossed!
Recommend
The straps hold really well - I feel confident knowing my pet’s safe in the backseat.
wow just wow!! no capital letters needed to express how fab this eco leather booster seat is 😊
I bought this thing for my friend's dog, and let me tell you, it's been a game-changer! We put him in the car seat, and he immediately curled up and got all cozy. You could see how much he loved the softness of it. While my friend was driving, her dog tried to climb into the driver's seat, but thankfully, he couldn't get out of his own car seat. Phew! It's such a relief because her previous dog used to crawl onto the floorboard of the driver's seat, which is super dangerous. When my friend told me about the problem, I knew I had to order this car seat for her new dog. It's made their car rides much safer and more enjoyable for both the dog and the driver!
I've got this awesome thing for my little puppy, and he absolutely loves it! I had it on the floor at home, and he would just plop down and take a nap in it. The cushion is super comfy, and the sides give him a cozy feeling. What's even better is that I can attach it to the car seat. It keeps my pup comfortable and secure during our rides. It's a win-win!
My dog absolutely loves it. It provides a cozy and secure spot for him to relax during our drives. It's been a worthwhile investment for our adventures together.
This travel bed is a true gem. It's small but mighty! My dog enjoys the snug space, and I appreciate how easy it is to set up and fold down. Perfect for quick trips or longer adventures. Definitely one of the best purchases I've made for my four-legged companion.
Wow! This car seat is incredible. It's a lifesaver for our road trips. My dog feels so safe and snug in it. Highly recommend it to all pet parents out there!
I recently discovered this adorable mini travel bed, and it's perfect for my small pup. The compact size is great for fitting in the car without taking up too much space. The plush cushioning provides a cozy retreat for my furry friend. It's like a little slice of heaven for him during our travels. Love it!
I can't express how much I adore this car seat/bed for my dog. It's a total game-changer for our adventures! The design is genius, with adjustable straps to ensure a perfect fit in any car. The plush padding provides ultimate comfort, and my pup can't get enough of it. Plus, it's a breeze to clean, which is a huge bonus.
satisfactory
I can't stop raving about this car seat/bed combo I got for my fur baby. It's been a total game-changer for our road trips! Not only does it keep my pup safe and secure, but it also provides a super comfy spot for him to relax. I love that it's adjustable, so I can make sure it fits perfectly in the car. And the best part? It's so easy to clean! Trust me, this is a must-have for any pet parent on the go.
I’m a fan. It’s easy to install and remove. The dogs seem to like it’s more comfortable than the leather and heated seats. I do wish it elevated the pups just a little more - I might insert something in there, but otherwise - it’s good.
This travel bed has been a lifesaver for our road trips with our furry friend. It's so easy to set up and provides a cozy retreat for our dog. The durable construction gives us peace of mind knowing that he's secure during the ride. We love the added pockets for storing treats and essentials. It's made our travel experiences much more enjoyable, and our pup seems happier than ever!
It's compact yet super comfortable. My dog loves curling up in it during our road trips. The adjustable straps ensure a perfect fit, and the soft padding keeps him relaxed.
I'm in awe of this spacious car seat/bed! It's big enough to comfortably accommodate my larger dog. The quality is impressive, and the thoughtful features like the built-in leash attachment and storage pockets make it even more practical. It's a lifesaver for our family trips!
I can't recommend this car bed enough. My pup gives it two paws up, and I give it a perfect five-star rating!
You won't believe how much my dog loves this travel bed! We recently took a long road trip, and this bed made all the difference. It kept my pup cozy and secure throughout the journey. I was a bit worried about the size, but it's just perfect for him. Plus, it's super easy to assemble and dismantle, which is a huge plus when you're always on the move. This bed has quickly become our go-to travel essential!
Let me tell you about this amazing car seat/bed I got for my dog. It's been a total game-changer for our road trips! The best part? It's super easy to use. I just pop it in the back seat, secure it with the straps, and voila! My furry buddy is all set for a comfy and safe ride. He loves it so much that he even falls asleep in it sometimes. It's a must-have for any pet parent who loves traveling with their furry friend!
This travel bed is a true gem. It's small but mighty! My dog enjoys the snug space, and I appreciate how easy it is to set up and fold down. Perfect for quick trips or longer adventures. Definitely one of the best purchases I've made for my four-legged companion.
Our car rides with our dog have never been better since we got this fantastic travel bed. It's like a little sanctuary for our furry friend!
I recently discovered this awesome car seat for dogs, and it's been a game-changer for our road trips. My furry friend absolutely loves it! Whether we're embarking on a short drive or a long adventure, this cozy bed keeps him comfortable and secure. The best part is that it's super easy to install and adjust to fit any car seat. I'm thrilled to have found such a practical and comfortable solution for our travels!
Perfect for long drives and spontaneous adventures.
I recently discovered this incredible travel bed for dogs, and let me just say, it's paw-some! It's designed with convenience in mind. I can easily fold it up and take it with me wherever we go. The best part is that it's machine washable, which is a lifesaver when my pup gets a little too excited during our adventures. It's become his favorite spot in the car, and I can't blame him. It's like having a cozy home away from home!
Our pup absolutely loves it! He happily curls up in his cozy spot, enjoying the ride while feeling safe and snug. It's the perfect solution for traveling with our pet!
I can't express how grateful I am for this travel bed for my dog. It's been a lifesaver during our frequent car rides. Not only is it incredibly easy to set up, but it also provides a safe and comfortable space for my pup. The bed has adjustable straps that keep him in place, preventing any sudden movements during the journey. He's so content and relaxed in it that he often dozes off peacefully. This product has truly transformed our car rides for the better!
Cozy, awesome, dog loves it so much it's ridiculous. SUPER comfy.
fine