Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Exuben (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://exuben.site
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bracelet is a dream come true for those of us with slender wrists! Finding bracelets that fit right off the bat is a challenge, but this one even allows for a tighter fit thanks to its flexible material. It's a real game-changer for me, and I'm eager to see more designs that cater to smaller wrists. I'll definitely be exploring more from this brand!
This bracelet is an absolute gem! Its intricate design adds a touch of sophistication to any outfit, making it a versatile piece for both casual and formal occasions. The stainless steel construction feels incredibly sturdy and durable, ensuring that it will withstand the test of time. What I love most about this bracelet is its unique texture, which catches the light beautifully and adds a subtle sparkle to my wrist. Plus, the cuff style makes it easy to slip on and off, while still providing a secure fit throughout the day. Whether I'm dressing up for a night out or just running errands, this bracelet is the perfect finishing touch to my look. I've received countless compliments on it already and I can't wait to continue wearing it for years to come!
I'm in love with this bracelet! It's finely crafted, exuding delicacy and elegance. Perfect for layering or as a standalone piece, it's slightly smaller than I anticipated, which suits my petite frame and small wrist perfectly. However, it may not fit as well on larger wrists. I opted for the yellow gold version and plan to collect the other colors as well. The quality far exceeds the price point.
As someone with extensive experience in the jewelry industry, including 15 years working in New York City overseeing production for luxury brands, I can attest to this bracelet's excellence as a piece of fashion jewelry. The gold plating boasts a deep, rich hue, and its durability suggests it may be plated over stainless steel, which is great for those with metal allergies. Although a bit on the larger side, it can be slightly adjusted to fit better, though not perfectly for very small wrists. I've just acquired it, so I can't comment on the plating's durability, but feedback from others is promising. Given its quality and timeless style, it's priced reasonably and makes for a wonderful gift or self-indulgence.
This charming bracelet is set to be a Christmas gift for my future sister-in-law. Upon seeing it, I immediately knew it would be the perfect present for her. After inspecting and trying it on upon arrival, it's clear that its quality matches its beauty.
Before submitting my review, I opted to wear the bracelet, and it deserves nothing less than 100 stars! Acquired three weeks ago, it hasn't left my wrist, enduring showers, body lotion application, sun exposure, and dishwashing without a hint of alteration. The bracelet's quality belies its price, maintaining its beauty and sturdiness throughout. It's a purchase I would make again without hesitation, and my three sisters, who received it as a gift, are equally thrilled with it.
I absolutely cherish this bracelet. I purchased a silver one for my mom and a gold one for myself, allowing us to coordinate. Since its arrival, I've worn it constantly and often find myself smiling at its beauty and quality, especially considering the price. So far, there's been no discoloration or tarnish, despite frequent handwashing and showers due to COVID precautions. The personal touch from the company's owner made the entire brand even more appealing to me. I plan to make more purchases soon and highly recommend it for its adorable design and outstanding value.
This bracelet is not only beautiful but also exceptionally crafted. It stands out on its own or alongside other gold bracelets, offering incredible value for the price. You'll be pleased with your purchase.
Since receiving my bracelet, I haven't taken it off, and it continues to look fantastic months later. It's so comfortable that I hardly notice I'm wearing it, yet it adds a sophisticated flair to any outfit. It's an excellent buy.
arrived well packaged in perfect condition I recently purchased this bracelet and I couldn't be more pleased with it. The design is simply stunning – the intricate details really stand out and add a touch of sophistication to any outfit. The stainless steel construction feels incredibly durable, ensuring that this bracelet will last for years to come. I've received numerous compliments every time I wear it, and it's quickly become one of my favorite pieces of jewelry. I love how versatile it is – it pairs perfectly with both casual and formal attire, making it suitable for any occasion. Plus, the comfortable fit means I can wear it all day without any discomfort. Whether I'm attending a fancy event or just hanging out with friends, this bracelet is the perfect accessory to complete my look. I highly recommend it to anyone looking for a stylish and timeless piece of jewelry.
This bangle is a splendid addition to my collection, offering substantial weight and craftsmanship. It's an unequivocal 10/10 recommendation.
I chose this bracelet seeking one that complements all outfits, and it's just perfect – delicate and lovely in gold. Its adjustable size is a bonus for someone with small wrists like mine, making it a standout accessory that eliminates the need for others. I'm very pleased with it.
The bracelet stands out for its sturdiness and beauty, crafted with care. The packaging, while simple, is of no concern to me since the purchase was for my personal enjoyment. It includes care instructions to maintain its pristine condition, which adds to my satisfaction with this lovely piece.
I'm enamored with this bracelet! It fits perfectly, boasts remarkable durability, and is definitely worth a repeat purchase.
So far, the bracelet has been holding up excellently! I appreciate its adjustability and robustness. The color is just right, offering a genuine look without seeming artificial. It harmonizes well with my other bracelets, and I've kept it on through showers and sleep without any issues. It's a great value.
This bracelet strikes a perfect balance of being adorable yet durable. It looks more expensive than its price, offering a simple and elegant design.
This bracelet makes for a thoughtful gift or a nice treat for oneself.
I recently added this bracelet to my jewelry collection and I couldn't be happier with my purchase. Its intricate detailing and sleek design instantly caught my eye, and it's even more stunning in person. The stainless steel material feels incredibly durable and high-quality, ensuring that this bracelet will last for years to come. I love how versatile it is – it pairs perfectly with both casual and dressy outfits, making it suitable for any occasion. The cuff style makes it easy to put on and take off, while still providing a comfortable and secure fit throughout the day. Plus, the unique texture adds a touch of elegance to my wrist, making it stand out from other bracelets in my collection. Overall, I highly recommend this bracelet to anyone looking for a stylish and timeless accessory to add to their wardrobe.
The bracelet has garnered numerous compliments for its versatility, proving to be the perfect accessory for any outfit or occasion.
This bracelet is stunning! It fits my small wrists perfectly and stays in place, showcasing its excellent quality.
The bracelet is of substantial quality, and the customer service is commendable.
Frequently worn, this bracelet remains dazzling. It has not tarnished and is made of high-quality materials.
I'm absolutely thrilled with this bracelet! Its sleek and sophisticated design instantly caught my eye, and I couldn't resist adding it to my collection. The intricate patterns give it a unique and stylish edge that sets it apart from other pieces in my jewelry box. Not only does it look great, but it's also incredibly well-made. The stainless steel construction feels sturdy and durable, ensuring that this bracelet will last for years to come. I love how versatile it is – it pairs perfectly with both casual and dressy outfits, adding a touch of elegance to any ensemble. Plus, the comfortable fit means I can wear it all day without any irritation. Whether I'm heading to a fancy dinner or just running errands around town, this bracelet is the perfect finishing touch to my look. I couldn't be happier with my purchase!
The bracelet is very pretty and delicate, fitting well but lacking in durability. Nonetheless, it comes recommended.
I'm fond of the bracelet's petite size, suitable for my small wrist. However, I'll overlook the slight gold tint near the knot and along part of the band, despite it being marketed as fully silver. It seems somewhat cheap, which likely explains the price.
The bracelet is charming and offers great value. Despite its low price, it hasn't tarnished and can be adjusted to fit snugly on small wrists, avoiding any slide. It's simple, yet you can layer it for more impact. Ideal for those with small to medium wrists, but might be snug for larger wrists. It's flexible without breaking.
The craftsmanship of this bracelet is excellent, and it's also stylish for men. I've received numerous compliments on it!
The bracelet was thicker and of higher quality than I anticipated. Initially, it was too big, so I adjusted it to fit better, which was challenging due to the durable material. It appears a bit more yellow than expected but has worn well without tarnishing. I highly recommend it!
I adore it and wear it daily!
I recently treated myself to this stunning bracelet and I'm absolutely thrilled with my purchase. Its intricate design and unique texture make it a standout piece in my jewelry collection. The stainless steel construction feels incredibly sturdy and well-made, ensuring that this bracelet will last for years to come. What I love most about it is its versatility – it pairs perfectly with both casual and formal outfits, making it suitable for any occasion. The cuff style is also a bonus, as it's easy to slip on and off while still providing a comfortable and secure fit. Plus, the attention to detail in the design is truly impressive – every time I wear it, I find myself admiring its beauty. Overall, I couldn't be happier with this bracelet and I highly recommend it to anyone looking for a stylish and timeless accessory.
The bracelet offers remarkable value for its price, particularly with the option to adjust it to fit your wrist perfectly.
This purchase was to complement love knot earrings. Despite the bracelet's brushed texture differing from the earrings' polished finish, the ensemble remains charming and of good quality.
The bracelet tends to move around quite a bit and can be uncomfortable at times, though it does look appealing paired with my gold bracelets and fits in well. The ends can be painful if worn while sleeping, but removing it before bed solves this issue. It has endured sleeping and showering without tarnishing, which is promising. I'm looking forward to seeing how it continues to hold up.
The bracelet is the ideal size and comes in beautiful colors. I bought one for its slim and delicate design, finding it to be the perfect fit for me. I even got another in gold and rose gold for layering or wearing solo, often pairing them with a watch. The bracelets are stunning, reasonably priced, and make for an excellent gift due to the attractive packaging and overall quality.
My daughter absolutely adores this bracelet. It appears genuine, boasting a pleasing tone that isn't brassy. It's somewhat adjustable, fitting my 11-year-old daughter well without risk of falling off. She loves the design.
I'm thrilled with it! The quality is fantastic and it's incredibly adorable.
The bracelet has a robust feel and appears more luxurious than its price suggests. It has attracted numerous compliments.
While the bracelet is beautiful, it didn't quite meet the expectations set by its pictures. However, considering the great deal I got on it, I decided to keep it and do wear it. I do wish it felt a bit heavier. Given its price, I'm satisfied with the purchase.
I recently purchased this bracelet and I have to say, I'm beyond impressed with its quality and design. The intricate detailing and unique texture make it a standout piece in my jewelry collection, and I've already received numerous compliments on it. The stainless steel construction feels incredibly durable and well-made, ensuring that this bracelet will last for years to come. I love how versatile it is – it pairs perfectly with both casual and formal outfits, making it suitable for any occasion. The cuff style is also a plus, as it's easy to slip on and off while still providing a comfortable and secure fit. Plus, the subtle sparkle it adds to my wrist is simply stunning. Overall, I highly recommend this bracelet to anyone looking for a stylish and elegant accessory to elevate their look.
Out of several bracelets ordered, this one surprisingly became my favorite. Its gold color is vibrant and shiny, fitting my wrist perfectly and staying in position without twisting. It feels secure yet is easy to wear or remove, offering a subtle yet noticeable elegance, especially when stacked with other bracelets. I'm hoping it remains durable because it's likely to become a frequently worn piece.
Investing in this bracelet is a decision you won't regret. Initially, I was concerned it might look inexpensive or tarnish over time, but it has proven otherwise. It's sufficiently flexible to adjust to my small wrist without being fragile and exudes a premium quality without the premium price tag.
This bracelet is adorable and easy to put on and take off. It may catch on things if not secured tightly, but this is a minor inconvenience.
I bought this bracelet for my mom's birthday, and she adored it. It's simple yet charming. Although the band is slightly small, it remains adjustable.
Despite my initial skepticism due to mixed reviews, I was pleasantly surprised by its elegance and the appearance of high-end fashion jewelry. It has garnered numerous compliments. The fit is just right, securely showcasing the design at all times. This piece is a must-have. I absolutely adore it!
The bangle captivates with its sturdy build and fine craftsmanship, mirroring the esteemed Celine knot bangle in appearance. Although it resists easy bending, it does permit slight adjustments to fit. It's proven resilient even in the shower, making me thoroughly pleased with my acquisition.
The bracelets exude sophistication and elegance, ideal for everyday wear. Their adjustable nature is particularly appreciated by someone with slender wrists like mine, leading me to purchase them in every available color.
The material is very robust, though a tad more yellow than expected. Nevertheless, it's lovely, and my wife is very fond of it.
This bracelet was a hit with my 22-year-old daughter, earning her many compliments. It fits her well, though it might be snug for someone with larger wrists. It's a gorgeous piece that has maintained its color despite daily wear since early March. I'd happily purchase it again.
Since its arrival, the bracelet has become an everyday staple for me! I'm now contemplating getting another one, either in gold or silver.
This delicate cuff bracelet is lovely, benefiting from its flexibility for a perfect fit. After about six months, it has begun to tarnish slightly, yet it hasn't stained my wrist. The tarnishing likely results from daily wear without removing it for showers or handwashing, but I still wholeheartedly recommend it.